At DUPLA, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal data to provide and improve our services. The types of information we may collect include:
- Personal Data: When you contact us, fill out forms, or interact with our services, we may collect personal details such as your name, email address, phone number, company name, and other relevant information.
- Non-Personal Data: We may automatically collect non-personal data such as your IP address, browser type, device information, and usage data through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To communicate with you, including responding to your inquiries, requests, and feedback.
- To process payments, manage accounts, and fulfill contractual obligations.
- To send you marketing materials or promotional communications (if you have opted in).
- To comply with legal obligations and enforce our terms of service.
3. Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted third-party service providers who assist us in providing our services, including web hosting, payment processing, and marketing services. These providers are contractually obligated to protect your information and use it only as necessary to perform services on our behalf.
In some cases, we may disclose your personal data when required to do so by law, such as to comply with legal processes or government requests.
4. Data Security
We implement industry-standard security measures to protect your personal data against unauthorized access, loss, or alteration. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to:
- Access your personal data and obtain a copy of the information we hold about you.
- Rectify any inaccurate or incomplete information we hold about you.
- Delete your personal data, subject to applicable legal requirements.
- Object to or restrict the processing of your data under certain circumstances.
- Withdraw consent where we process your data based on consent (without affecting the lawfulness of processing prior to withdrawal).
To exercise any of these rights, please contact us at mail@dupla.co.uk.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser, but disabling cookies may affect the functionality of the website.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: